POLICIES & SHOP ETIQUETTE

Please be sure to arrive on time. There will be a $30  late fee after 10 minutes. Any late arrivals after 15 mintues, will need rescheduling and will have to pay for services again to reschedule.

Please be advised that my salon has a no-show policy whereby any no-shows will be subject to the full balance of the appointment and can not book with me again.

I understand that things can come up. I value your time, and I hope you value mine, too. In the event you need to cancel your appointment, please be sure to notify me no later than 24 hours before your scheduled appointment. Failure to notify me in time will be subject to the full balance of the appointment and have to book and pay for a new appointment.

If you are unhappy with your service, I will gladly work with you to fix it, but due to the nature of the service, I do not offer refunds.

All appointments are pre-paid with a credit or debit card through the website. If you are needing to pay your appointment with another form of payment please contact me directly before booking your appointment. Tips are not required, but greatly appreciated. Tips cannot be added to a processed payment at booking. Cash, ApplePay and Zelle are accepted. 

The safety of myself and my clients is my utmost priority. If you are suffering from any contagious infection, I recommend that you reschedule your appointment until you feel better. This will be at no additional cost.

Information collected from my website is only used if I need to contact you for further information regarding your appointment. Only I have access to your appointment, contact, or payment history. Your information is never sold or shared and is always kept private for your protection. I greatly appreciate your cooperation in providing me with the information I need to best serve you.

I service children ages 3 and up. At your child’s first appointment, you are required to stay for the duration of the appointment if your child is anxious or acting out. If your child is calm, you are welcome but not required to stay for the appointment. I will contact you when your child is under the dryer. I have an iPad and snacks available to keep your child occupied during the appointment.

My establishment has the right to refuse service to anyone who behaves inappropriately or can pose a threat to my business.

My cancellation policy remains in effect during these times, please be sure to notify me no later than 24 hours before your scheduled appointment. I will close the salon during times when we are advised to stay off the roads or if there is a winter storm or tornado warning and I will not charge cancellation fees for appointments that I reschedule due to the salon closing.